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UX Design.

We provide user experience and usability evaluation experts to support the success of your users’ online tasks and goals. Read a selection of our user experience design projects:

For a global pharmaceutical company:

We conducted a heuristic evaluation of the North American website redesign and a usability research study with 14 representative users (consumers, health care and media professionals).

For a national medical evaluation and certification organization:

We created site maps, wireframes, and information architecture for website and intranet revisions. Managed website revisions: reviewed, edited, updated, and published all content contributions made by users of the CMS (content management system). Coded and tested HTML. Developed new social media outlets.

For a global financial company:

We coordinated schedules and deliverables of globally dispersed interface design teams and user testing using MS Project, WebEx, and other tools. Documented evaluations as part of usability research studies.

For a provider of pharmaceutical and healthcare market intelligence:

We conducted a usability evaluation of a proprietary software product for a target audience of internal users. The software automated a previously manual process. We observed three types of users beginning and attempting to complete tasks to obtain reactions to the prototype. Provided a final report recommending design improvements, training options, and documentation deliverables for each type of user.